While traditional telephonic and modern digital self-service care management approaches are necessary for health plans, what both programs need now are data…

2024 Elections & Health Policy: What You Need to Know Watch Playback As election year dynamics unfold, the impact on healthcare policy…

To manage costs and advance value-based care models, health plans and health systems that take on risk need effective care management and…

What’s holding health plans’ Utilization Management (UM) programs back from improving efficiencies, reducing costs, and driving better outcomes? Legacy tools.  Fewer than…

Did you know that, despite 95% of health plan executives stressing the importance of personalization, only a third consider their operations highly…