Why timely, data-driven, multi-channel engagement is essential for transforming care management and driving improved outcomes.
To realize the full potential of CM, health plans need advanced technologies to digitally engage more high-risk members as well as low- and rising-risk individuals before they become high-risk. Engaging more members requires CM teams to have digital tools that demonstrate to individuals that health plans understand with comprehensive contextual awareness where members are in their health journeys. That contextual awareness calls for dramatically improved ‘intelligent personalization’ derived from data and analytics that produce insights CM teams can act upon in real-time. Health plans that do not have digital care management tools instead, can only continue to deliver member journeys that are rote, robotic, and … not engaging.
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About The Author: Medecision
Medecision is a leader in cloud-based, data-powered healthcare solutions, enabling risk-bearing entities to achieve improved health outcomes, optimized medical costs, reduced administrative costs, and personalized engagement. Our Aerial platform supports over 10% of the U.S. population, marking a significant milestone in advancing healthcare efficiency and effectiveness.
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