Privacy Policy

Medecision respects your right to privacy, and we want you to know how we collect, share, and use Personal Information provided on our website medecision.com and associated sites and provided to us in email or other electronic messaging.  This Privacy Policy does not apply to information collected by Medecision offline, in our capacity as a service provider, or through any other means and does not apply to information collected by any third party, including through any application or content that may link to or be accessible from our sites.

 

Please read this policy carefully to understand our policies regarding your Personal Information.  By accessing or using this Website, you agree to this Privacy Policy.

Contents of the Privacy Policy

  • Who We Are
  • Personal Information Defined
  • Personal Information We Collect
  • How We Collect Personal Information
  • How We Use Your Personal Information
  • How We Share Personal Information We Collect
  • Protection of Your Personal Information
  • How to Update Your Personal Information
  • How to Opt Out of Direct Marketing
  • Cookies
  • Third Party Tracking and Online Advertising
  • Analytics
  • Other Websites
  • Children’s Privacy
  • “Do Not Track” Signals
  • Mergers, Acquisitions, and Other Business Transactions
  • Changes to this Privacy Policy
  • Your California Privacy Rights
  • Users in the European Union, European Economic Area, United Kingdom and Switzerland.
  • Your Rights Regarding Personal Information
  • Transfers
  • Dispute Resolution
  • How to Contact Us

 

Who We Are

We are a technology and consulting company providing solutions primarily to the healthcare management industry.  We offer our services only to entities and individuals in the United States of America.

Personal Information Defined

As used in this Privacy Policy, “Personal Information” means information relating to an identified or identifiable natural person.  Personal Information includes, among other things, your name, address, e-mail address, telephone number, and it may include your IP address.

Personal Information We Collect

Depending upon how you use our sites, our sites may collect identifiers such as your first and last name, employment information such as job title, employer name, your work email, any applicable username and password, responses to assessments, quizzes, and surveys, information you provide in any support ticket or other communication to us, or any other information you provide to us.  In certain circumstances, we may accept resumes and other employment related information from job applicants.  Like most sites, we also collect browser-provided information including IP address, browser type, and time/date stamps of visits.

How We Collect Personal Information

We collect Personal Information in a variety of ways. For example, we may collect Personal Information when you visit our websites and submit information in an online form, when you set up a log-in, when you communicate with us (such as through emails, web forms or other methods of communication), and when you register for events. We may also obtain Personal Information from third parties with whom we have business relationships and/or through other publicly-available sources such as websites, including your employer’s website. As discussed above, browser-provided and/or device information is collected when you visit our sites.

How We Use Your Personal Information

We may use Personal Information in the following instances:

  • To respond to your inquiries,
  • To provide you with content you have requested;
  • To administer our website and your account;
  • To understand what features of our sites are most popular;
  • To identify users who may need additional training or support;
  • To send you information that we believe may interest you;
  • To invite you to provide feedback on our website;
  • To consider you for employment, if you have applied for a position with us;
  • To fulfill agreements with third parties and/or business partners;
  • For our business purposes, such as data analysis, audits, fraud monitoring and prevention, and development;
  • As deemed necessary to protect our legal rights and our property, to protect other users or any third party, or to prevent personal injury or loss.

 

Other than as set forth above, you will receive notice when Personal Information is used for materially different purposes than those set forth above, and you will have an opportunity to choose not to share the information.

How We Share the Information We Collect

  • Service Providers: We share Personal Information with third party suppliers, contractors and agents who perform services for us, such as marketing assistance and data analytics. Those third parties only have access to the Personal Information they need to provide services to us, or to you on our behalf.
  • To Protect Medecision: We release Personal Information as we believe necessary and appropriate to law enforcement, tax, fraud prevention, credit risk agencies and other related organizations, and as required by applicable law or regulation or pursuant to a court, administrative, or similar order.
  • To Provide You with Personalized Advertising: As described further below, we may use tracking technologies such as cookies, to provide you with a personalized experience.
  • Other than as set forth above, you will receive notice when Personal Information might be shared with third parties, and you will have an opportunity to choose not to share the information.

 

Cookies

A “cookie” is a small text file that is stored on computers, tablets, mobile phones, and any device used to browse the Internet, capable of storing navigation information for statistical or functional purposes. Some cookies may be used to recognize the user viewing a particular website, make navigation easier, and customize the content.  For example, cookies allow us to remember your actions and preferences so that you do not have to re-enter information each time you visit our site or navigate to another page.

You can set your browser to accept or reject the setting of all or certain cookies, or to request to be notified when a cookie is set.  Each browser has specific configuration instructions. However, please be aware that the blocking of cookies may have the effect that you will not be able to use all of our website’s functions.

Third Party Tracking and Online Advertising

Social Media: Our website may include social media features, such as the Facebook Like button, Google Plus, LinkedIn, or other social media or related connections. These companies may recognize you and collect information about your visit to our website, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies.

Advertising: We partner with a third-party ad network to manage our advertising on other sites. Our ad network partner uses cookies and web beacons to collect information about your activities on our website and other websites to provide you targeted advertising based upon your interests.

We are not responsible for the collection, use, and disclosure policies and practices (including the data security practices) of other organizations, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with our website.

Analytics

Google Analytics:  We use Google Analytics, a web analysis service of Google, Inc., to improve the user experience. Google Analytics helps us determine the number of visitors to our website and helps us understand how users find our site. Google Analytics may record your geographical location, device, internet browser, operating system, and IP address.  If you do not want to be tracked by Google Analytics on our Website, you can opt out at https://tools.google.com/dlpage/gaoptout.

 

Protection of Your Personal Information

We have implemented appropriate organizational, technical, and administrative measures and endeavor to protect Personal Information within our organization, including security controls to prevent unauthorized access to our systems. While we take reasonable steps to secure your Personal Information from loss, misuse, interference, and unauthorized access, modification, and disclosure, please understand that no security procedures or protocols are ever guaranteed.

We securely destroy your Personal Information within a reasonable time after it is no longer needed for business purposes.

The safety and security of your personal information also depends on you.  You are responsible for keeping all passwords that allow you to access certain parts of our sites confidential.

How to Update Your Personal Information

If you believe that Personal Information we have about you is incorrect, you can ask us to correct the Personal Information by Contacting Us

 

How to Opt Out

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our emails or by Contacting Us.

In addition, to the extent required by applicable law, you may have the right to request access to or deletion of your Personal Information.  If you wish to do either of these things, please Contact Us.  Depending on your data choices, certain products or services may be limited or unavailable.

 

Other Websites

This Privacy Policy only applies to Medecision’s websites and websites of our affiliates linking to this Privacy Policy.  Our websites contain multiple links to other websites.  Please be aware that we are not responsible for the privacy practices of those websites.  When visiting other websites, you should read those sites’ privacy policies.

Children’s Privacy

We do not knowingly collect or solicit Personal Information from anyone under the age of 13. If you are under 13, please do not attempt to register on our website or send any Personal Information about yourself to us in any way. If we learn that we have collected Personal Information from a child under age 13, we will delete that information as quickly as possible.  If you believe that Medecision has obtained information about a child under the age of 13, please Contact Us.

 

“Do Not Track” Signals

Medecision does not respond to “Do Not Track” (DNT) signals.

Mergers, Acquisitions, and Other Business Transactions

Medecision may decide to sell, buy, merge, or otherwise reorganize our business.  If that occurs, you will be notified via e-mail or a prominent notice on our websites of any ownership change and any changes in the use of your Personal Information. These types of transactions may involve the disclosure of Personal Information to prospective or actual purchasers, or receiving it from sellers. We seek appropriate protection for Personal Information in these types of transactions.

Changes to this Privacy Policy

We may need to update this Privacy Policy. We will alert you to material changes by, for example, placing a notice on our website and/or by sending you an e-mail (if you have registered your e-mail details with us) when we are required to do so by applicable law. You can see when this Privacy Policy was last updated by checking the date at the bottom of this document. All updates are effective immediately (unless applicable law requires otherwise). We recommend that you return to this Privacy Policy periodically to view any updates.

For Nevada Residents Only: Effective October 1, 2019, Nevada law gives consumers in Nevada the right to restrict certain businesses from selling certain Personal Information to third parties if those third parties will license or sell such personal information to additional third parties. To exercise this right, please click here.

 

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit the California Supplemental Privacy Policy.

 

California residents may request information concerning the categories of personal information, if any, we share with third parties or affiliates for their direct marketing purposes. To request this information, please Contact Us.

 

Users in the European Union, European Economic Area, United Kingdom and Switzerland

In the majority of instances, Medecision will be acting as a data processor.  There may be some instances where Medecision acts as a data controller of Personal Information (e.g., information that you provide to us directly on our websites). You may contact Medecision at legal@medecision.com or by mail at Privacy Officer, Medecision, 500 N. Akard St., Ste. 1400, Dallas, TX  75201.

 

Purposes of Processing and Legal Basis for Processing

As explained above, we will generally be acting as a data processor. In that situation, your consent is obtained on Medecision’s behalf by our customers and partners by our third-party data providers. However, in the limited situation where we are the data controller, we will process Personal Information in various ways depending upon your use of our websites. We process Personal Information on the following bases: (1) with your consent; (2) as necessary to perform a contract; and (3) as necessary for our legitimate interests in providing you with our products and services, enhancing our web services, conducting analytics, and delivering relevant advertising.

It may also be necessary for Medecision to process personal information based on our legitimate interest to maintain the security of our sites, networks and systems, to comply with applicable laws and regulations, such as to process an opt-out request, to establish, exercise or defend against fraud, illegal activity, and claims and other potential liabilities, including by enforcing the terms and conditions that govern the services we provide.

Your Rights Regarding Personal Information:

  • Access and Confirmation. You have the right to ask us if we process Personal Information about you, and in some circumstances, to obtain a copy of your Personal Information.
  • Deletion and Blocking. Under certain circumstances, you may have the right to have your Personal Information deleted or blocked without undue delay.
  • Direct Marketing. You have the right to object to our processing of Personal Information for direct marketing purposes, including to opt-out of (i) targeting advertising, (ii) the sale of your Personal Information, and (iii) certain profiling activities that result in legal or similarly significant effects on you.
  • Consent. To the extent we are processing Personal Information on the basis of your consent, you have the right to withdraw consent at any time.
  • Correction. You have the right to ask us to correct any inaccurate Personal Information about you.
  • Data Portability. Under certain circumstances, to the extent we are processing your Personal Information on the basis of consent, or that it is necessary to perform a contract with you, and the processing is carried out by automated means, you have the right to receive the Personal Information in a structured, commonly used and machine-readable format.

 

These rights are available to Colorado residents.

 

To exercise those rights, please contact us at legal@medecision.com or by mail at Privacy Officer, Medecision, 500 N. Akard St., Ste. 1400, Dallas, TX  75201. You may also appeal our decision by contacting us at legal@medecision.com.

 

Transfers

We are headquartered in the United States of America. Personal Information may be accessed by us or transferred to us in the United States. If personal information is transferred to Medecision from the European Union or another transferor jurisdiction which has determined that the United States does not provide an adequate level of protection, Medecision will take adequate measures designed to protect the personal information, such as ensuring that such transfers are subject to the terms of the EU Model Clauses or other adequate transfer mechanisms as required under relevant data protection laws.

By providing us with Personal Information, you consent to the storage or processing of Personal Information in the United States and acknowledge that the Personal Information will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your Personal Information.

Dispute Resolution

If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with this Privacy Policy and in accordance with applicable law.

How to Contact Us

Your privacy is important to us. If you have any questions, concerns, or complaints regarding the way we collect and handle your Personal Information, please do not hesitate to Contact Us.

 

This policy was last updated on 03/22/2024